As a security professional, you might be looking for ways to expand or enhance what your company offers to your customers. Access control can be a daunting, but profitable, undertaking for any company. The challenges of training personnel, and maintaining the technical aptitude required to support access control projects, prevent many companies from getting involved in this lucrative business. We are here to help! Alarm Lock Tech is able to provide the technical services to support any Alarm Lock project! Whether it’s training your customer to program locks at the keypad, software and cabled/DTM lock upload support, or help setting up a Networx wireless system, we can serve as a technical arm of your company.

Most jobs can be supported with simple, over the telephone instruction and/or remote desktop connection to your, or your customer’s computer. Onsite support services are available in California, Nevada and Arizona. We can help set up, support and administer (if necessary) your customer’s database and programming. We are also capable of providing expert, professional “after the sale” support for your customers. We always respect the relationship of you and your customer(s), and endeavor to work side-by-side with you in growing your business and keeping your customers happy. Give us a call to discuss how we can help. (800) 213-7135


Dealer Services

Site survey and security recommendations

• System specification services

• Jobsite support services, including software installation, Networx gateway or Trilogy cable/DTM setup, and lockset configuration

• Software training

• System setup and user enrollment

• Technical support and troubleshooting

• Remote desktop system support and troubleshooting

• Ongoing tech support available for end users via tech support subscription options